Warranty
Dear Customer,Thank you for choosing our Electronic Anti-Itch Device. To protect your rights and interests, we hereby provide the following warranty policy:Warranty Period:Your Electronic Anti-Itch Device comes with a one-month warranty from the date of purchase.Scope of Warranty:Within the warranty period, if the product cannot be used normally due to material or manufacturing defects, we will provide a free replacement service.Warranty Conditions:The warranty service is only applicable to the originally purchased product and requires a valid proof of purchase.The product must not have been disassembled, modified, or repaired without authorization.The product's appearance and structure must be intact and free from obvious signs of human damage.Exclusions from Warranty:Damage caused by improper operation, negligence, or misuse by the user.Damage caused by natural disasters, fires, moisture, and other force majeure events.Normal wear and aging of the product.Unauthorized repairs or modifications.Warranty Process:For a product replacement, please bring the proof of purchase and the product to the original place of purchase or contact our customer service department.We will inspect the product, and upon confirmation of a warranty-covered issue, we will replace it with a new product of the same model.Notes:We do not offer repair services; issues within the warranty period will be resolved by replacing the product with a new one.The warranty period for replaced products will not be extended and will remain based on the original purchase date.Contact Information:If you have any questions or need assistance, please contact our customer service team through the following methods:Email: [zhuyuxiang@tjasiaray.com]Official Website: [www.tjasiaray.com]Please note that this warranty policy is only applicable to consumers who purchase and use this product. We reserve the right to modify this warranty policy without prior notice.Thank you for your understanding and support.