1. Are these products made of real S925 sterling silver?Yes, I promise all our products are made of 100% real S925 sterling silver, they are notplated. You can test it when you receive it.2.Why your products much are cheaper than products in other stores?Because we have our own factory, we sell them directly to you. All our products are atfactory price.3. Are these products with high ?Yes, many online sellers buy products from our factory. so there is no need to doubt ourproduct's . We have confidence in our product's . So now we start to run anonline store ourselves.4. When will you ship my order?Generally most of our products are in stock, your order will be shipped out within 1-2 daysafter your payment is verified by .5.Can I return my order if I don't like it?Yes, if you do not like it you can ship it back to us, you even don't have to get a reason,only if you don't like it,and you pay for the return shipping fee.Then we will you in full.6.How to make silver jewelry always shinning?Clean your jewelry with toothpaste, then you will find the jewelry always shinning asa new one.
Ourworkingschedule:UNITEDSTATES :PM6:00--AM2:00FRANCE:AM2:00 --AM:10:00UK:AM1:00--9:00SPAIN :AM2:00--AM:10:00
Shipping and Packaging All items will be double checked and well packed before sending.Items will be dispatched within 2 business days after buyers pay for the order. It usually takes about 14 to 18 working days for delivering the package to the destination(for remote areas,it may take a little longer). Special Announcement:Please fill in the correct and detailed consignee, address and phone number in the order. For fast and correct delivery.If you do not receive order within 30 working days,please feel free to contact Customer Service before leaving Negative and Neutral Feedback, we will do our best to help you resolve the problem.TaxNo, you will only pay what is quoted as total cost at checkout, no more. You are not expected to pay any additional duties or taxes. If you are asked by Customs or our logistic partner to pay duties, please contact our Customer Service .ReturnIf the product is not on good condition, You can return this product within 14 working days, please contact customer service center before returning.FeedbackYour satisfaction is our first priorityIf you receive the order and it is in good condition,we would be grateful if you would leave us 5 star Positive Feedback for the transaction.