★★★★★
product
1) All products are photographed in real life; We have explained the specifications, materials, and other details in the detailed description. If you have any questions, please contact customer service;
2) Due to factors such as sunlight, weather, and differences in monitors, there may be slight color differences between the actual product and the image taken. Buyers who cannot accept any color difference, please purchase carefully;
■ Shipping
1) Generally, products that are purchased and paid for before 4pm can be shipped on the same day. However, due to various factors, we cannot guarantee that all products can be shipped on the same day. We will ship within 48 hours;
2) Due to uncontrollable factors causing shipment delays, we will contact you via Wangwang or phone. When you receive our notification of delayed shipment, please contact us as soon as possible. If you do not wish to wait, you have the right to cancel the transaction and apply for a refund, and please accept our sincere apologies;
■ Receipt of goods
1) The products we send out are all in good packaging. Buyers are requested to unpack and inspect before signing for them. If the products are damaged or scratched during transportation, please do not sign for them. At the same time, please contact us immediately.
2) If the goods are signed for without inspection, the buyer shall bear the responsibility for any issues that arise after signing for them;
3) If the mailing address is from an enterprise or institution, or collected by the front desk or mailroom, please make sure to have a colleague check and sign for it in advance;
4) When signing for the package, check if the outer packaging is intact and if the goods are complete. If there are any problems, please contact us in person. We believe we will give you a satisfactory answer. After signing, if there are any problems with unpacking, the buyer will bear the responsibility. In order to have a pleasant transaction, please pay attention to it;
Notice for Freight Receipt:
5) Before opening the box, please check if the cardboard packaging is intact and verify if the weight is consistent. If the box is intact and the weight is consistent, then open the box to check the quantity of items. If you have any questions, do not open the packaging first. Please contact us to verify the situation and take photos as evidence. thank you
■ After sales
1. The product comes with a one month replacement and one-year warranty from the date of sale.
2. Please pay attention to packaging and screen protection when repairing. Because the LCD screen of the machine is not covered by the warranty, a broken screen requires an additional fee for replacement.
If the machine casing is damaged due to human factors, a fee will be charged for replacing it with a new one.
4. It is strictly prohibited to dismantle the machine without authorization and replace the external motherboard and screen. If the machine is damaged, all customers who dismantle the machine will have it covered by warranty and will not replace it. Please be informed, bosses
5. After sales shipping fee, starting from the customer's receipt, the after-sales shipping fee is AA system (if the shipping fee is borne by the buyer for returning, we will bear the shipping fee for sending it over). In the long run, everything is mutually beneficial.
■ Disclaimer
1) We are not responsible for any losses caused by returning the product or applying for a refund without contacting customer service;
2) We will reject all documents sent with cash on delivery and will not assume any responsibility;
3) When returning the product, if the buyer's text information is not attached, resulting in the inability to locate the buyer and confirming the loss of contact with you, we will not be held responsible;
4) If the product cannot be delivered due to the buyer writing the wrong address or other reasons, we will assist you in finding it. If it is indeed lost, we will not take any responsibility;
5) Please be careful with the packaging when returning or exchanging to ensure that the product accessories are returned intact. The product is damaged during the return process, and our company does not assume any responsibility
;
■ Evaluation
1) After receiving the goods, if there are no special circumstances, please confirm receipt as soon as possible.
2) After receiving the goods, if you have any dissatisfaction with the products and services, please do not rush to evaluate and contact us in a timely manner; When encountering problems, treat them calmly and do not give us negative reviews because of this
We promise to truthfully describe all products and provide honest and reliable services, ensuring worry free shopping and a pleasant shopping experience for you