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ABOUT GLASSES PURCHASE AND AFTER-SALES SERVICE

Frame Material: PlasticGender: UnisexCategory: Plain glassesDiopter: 0

"People-oriented, customer first"is the glasses e-commerce platformThe soul of development, the company regards customers as the most valuable resource for future development, and improves employees' loyalty and work enthusiasm by cultivating employees to carry forward excellent cultural traditions, establish correct values, ethics and behavioral norms, and then successfully achieve dedication and creativity. Proud of corporate culture management.

I like the picture very much. Is there color difference between the real object and the picture?All product pictures in our glasses store are taken in kind to ensure the authenticity of the products provided to you. However, due to the shooting environment, light and display frequency, there may be a slight color difference between the real object and the picture, which can be viewed on different monitors, and this slight color difference will not affect your purchase. Are the products you sell genuine?The products sold in our glasses store are all genuine licensed products. The glasses mall has established a complete set of purchasing control procedures. The production qualification and quality certification of all products on the shelves must be strictly reviewed by the professional glasses purchasing department to prevent all kinds of fake and shoddy products from appearing.

How long will it take to ship after the order is placed, and the delivery time?Since glasses are special products, we need to check the goods according to your needs and correct, so after you place an order, we will arrange to ship it to you within 48 hours.

As soon as I received the goods, I found that the product was damaged by human beings. What should I do?There will be 3 rounds of review before delivery, so if any damage is found, it must be caused by . Please check whether the goods are in good condition before signing for receipt; Express tracking number picture, we will try our best to help you contact express claim, this cycle is about a week.

If I have questions or suggestions, how can I give you feedback?You can "online message" in jumia, directly feedback relevant questions and suggestions to us, we will reply you within two working days.

How to maintain glasses?Do not wipe with a tissue or the corner of your clothes, use a soft cloth or special eye cloth. Regularly wash with professional glasses cloth, rinse with water, and dry naturally.

We confidently assure you'll be satisfied with what you get.However, If  there's a chance that you are not satisfied with our goods or something else, please let us know before leaving us a Negative feedback. We will try our best for 100% customer satisfaction. Your 5-Star Positive Feedback is much appreciated to us, and your satisfaction is our greatest motivation to move forward.Welcome to Shop Here! Want more Items? Please come & visit our SHOP.

*Shipping and Packaging All it will be double checked and well packed before sending.It will be dispatched within 5 business days after buyers pay for the order. It usually takes about 14 to 18 working days for delivering the package to the destination(for remote areas,it may take a little longer).Your satisfaction is our first priority.

*If you receive the order and it is in good condition,we would be grateful if you would leave us 5 star Positive Feedback for the transaction.