1.How to tell you my information?a.You can note in your order when confirm your order information; b. Send us message by contact seller. Follow shows:NOTE:We will ship directly if we do not receive any information after 12 hours of order, Due to order handling rule.Your understanding and cooperation will be much appreciated.
2.Can I use my own language?YES.But ONLY English support font selction,other language will be in default font: Arial.3.Can I add my own logo?YES4.How long to customize my jewelry?Usually we ship within 48hours (work time)5.How many letters can I put on bracelet?10 characters are recommended for small parts, 35 characters for long parts6.How to note text and image?Put the image number inside () please. eg: Black font 50, engrave : Lucy (165) forever.
About shippingShipping and Packaging All items will be double checked and well packed before sending.Items will be dispatched within 2 business days after buyers pay for the order. It usually takes about 14 to 18 working days for delivering the package to the destination(for remote areas,it may take a little longer).
Special Announcement:Please fill in the correct and detailed consignee, address and phone number in the order. For fast and correct delivery.If you do not receive order within 30 working days,please feel free to contact Customer Service before leaving Negative and Neutral Feedback, we will do our best to help you resolve the problem.TaxNo, you will only pay what is quoted as total cost at checkout, no more. You are not expected to pay any additional duties or taxes. If you are asked by Customs or our logistic partner to pay duties, please contact our Customer Service .
Your 100% satisfaction is very important to usIf the product is not on good condition, You can return this product within 14 working days, please contact customer service center before returning.FeedbackYour satisfaction is our first priorityIf you receive the order and it is in good condition,we would be grateful if you would leave us 5 star Positive Feedback for the transaction.