【 Must Read for Buyers 】: If you purchase any products from our company and have any quality issues or missing items, please contact us promptly. We will take the time to resolve the issue
Within 7 days of receiving the goods (based on the date of receipt on the waybill), if any products with functional failure or quality issues are found, please contact us promptly; Late processing will not be accepted, and once verified, false reporting will not be accepted and reported.
2. Considering that it is not possible for customers to inspect all products one by one after receiving them, we allow for any quality issues to be found within 7 days of receipt, and we can offer you a replacement.
3. We will try our best to meet the customer's specifications for product color or style, but we may not be able to guarantee 100% satisfaction. If the color and style do not match, there will be no return or exchange (customers can indicate that they cannot arrange the goods as required and may be out of stock);
4. If the buyer is dissatisfied or finds the product difficult to sell and there are no actual quality issues, we will not accept returns or exchanges;
5. Customers need to open the box for inspection when receiving goods, regardless of whether the outer packaging box is damaged. If any products are damaged due to transportation issues, please have the relevant transportation company issue a certificate stamped with the official seal and provide it to us. We will assist the customer in making a claim; We will not be held responsible for any damage or loss caused to the goods
6. All customers are requested to protect the integrity of the product packaging, complete accessories or related information. If there are quality issues with the product itself, we will provide replacement within the specified time;
7. If the returned product packaging is incomplete, the accessories or related information are incomplete; Unauthorized repair or modification; Not used and stored according to normal methods; Exceeding the product warranty period; If the returned product is labeled, we will not be responsible for returns or exchanges;
8. When customers discover product quality issues and return goods, please contact us first to negotiate the shipping method. If customers return goods directly without communicating with customer service, we will not accept them; Thank you for your cooperation. Communication starts from the heart
After you make the payment, we usually notify you within 24 hours. In special circumstances, we will communicate with you in a timely manner and hope that your contact information remains open
after-sale service
All products in our store are under long-term warranty as long as they have not been discontinued. If the product is discontinued, it will be covered within six months after shipment, and will not be covered beyond six months After sales products must have no damage or aging in appearance, so you have no worries and a pleasant experience