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K61 English Details

Product Repair：

1. If the Product Has Quality Problems (in the Case of Non-Human Damage), the Buyer Can Accumulate the Products and Send Them Back for Exchange at a Time after They Have Accumulated a Certain Amount of Bad Products, the Changed Products Can Also Be Sent Back Together with the Ordered Goods When Ordering next Time.

2. Send Us the Products That Need to Be Repaired, Please Fill in Correctly (Specify the Contact Name, Address, Phone Number and the Problem of the Products in Detail), and We Will Return the Products to You According to the Contact Address You Filled in.

3. We Are Not Responsible for the round-Trip Freight for Product Repair, and the Customer Must Pay by Himself.

Replacement Problem：

1. Different Products Have Corresponding Warranty Periods (Generally 3 One Months Warranty). In Case of Quality Problems Or Non-Human Damage during the Warranty Period, a New One Can Be Replaced (Depending on the Degree of Damage to the Appearance of the Product). Warranty Period to Stick

The Validity Period of Warranty Sticker on the Product Shall Prevail (Note: during the Warranty Period, Please Keep the Warranty Sticker Clear, Complete, and No One Is Damaged).

2. If the Customer Needs to Return Or Exchange Unsalable Products (the Premise of Return and Exchange Must Be That the Goods Should Be Kept Intact without Any Signs of Damage Or Wear), the Customer Must Within 15 Days after Receiving the Goods, contact Our Staff to Solve the Problem. If the Product Has No Quality Problem Within the Specified Time, It Cannot Be Returned Or Exchanged.

3. Human Damage, Broken Packaging, No Return Or Exchange, Special Circumstances Can Be Negotiated.

4. the Buyer Has Just Received the Product and Found That There Is a Problem (for Example, the Product Model Is Wrong, the Product Has Few Accessories, Etc...... Contact Us Within 24 Hours after Signing