Hello! Welcome To HELIAR Official Store!SHIPPING: Usually your parcels are shipped within 3 days. We only ship to confirmed order addresses, your order address Must Match your Shipping address. If you are urgently to get your order, please choose express methods, but you should pay the shipping fee. If you don't receive your order in time, please contact us firstly. RETURN POLICY: All our items offers and return policy for any reason with which you are not satisfied, you can return the item to us in new condition for a or an exchange. Before you mail back the item to us, please contact us for the detailed return & exchange instruction and address. We will return all your money except the shipping and handling fees after we receive your returned items. FEEDBACK: You need to pay the shipping fee for mailing back the parcel, too. When you receive the item and satisfied with the product, please leave positive feedback and 5 scores DSR. If you think that we need to improve something, it is very kind of you to give us a opportunity to resolve the problem before you leave a negative feedback. We believe that there is a reasonable solution. We guarantee we will 100% solve any problems for you and make you satisfied. Thanks a lot! Have a Good shopping day!
Shipping and Packaging All items will be double checked and well packed before sending.Items will be dispatched within 2 business days after buyers pay for the order. It usually takes about 14 to 18 working days for delivering the package to the destination(for remote areas,it may take a little longer). Special Announcement:Please fill in the correct and detailed consignee, address and phone number in the order. For fast and correct delivery.If you do not receive order within 30 working days,please feel free to contact Customer Service before leaving Negative and Neutral Feedback, we will do our best to help you resolve the problem.TaxNo, you will only pay what is quoted as total cost at checkout, no more. You are not expected to pay any additional duties or taxes. If you are asked by Customs or our logistic partner to pay duties, please contact our Customer Service .ReturnIf the product is not on good condition, You can return this product within 14 working days, please contact customer service center before returning.FeedbackYour satisfaction is our first priorityIf you receive the order and it is in good condition,we would be grateful if you would leave us 5 star Positive Feedback for the transaction.