Welcome new and old customers to come and purchase
All frames in the store are equipped with frames and lenses. Please take a note of the prescription and the lens assembly cost link
Finished products with no quality issues are non returnable and non exchangeable (except for inaccurate scratches on the lenses, which are usually inspected before assembly)
Two pieces on December 20th
black
golden
Black Black
silvery
1. Q: Why do you have any advantages here
1)., Reduce intermediary profit links and save costs.
2) Stable.
3) Okay, with 15 years of production experience and quality assurance
4) Worry free after-sales service, returns and exchanges for quality issues
2. Q: How many products are there in the store, and are they mixed in batches? Is there a limit on the amount?
Also shipped, but if you don't buy, you can get 5 refunds and 4 refunds. This kind of weird customer has no quality issues and cannot be returned or exchanged
3. Q: What are the product quality and style?
All product pictures in our store are taken from real objects, which can provide you with some reference for styles. However, due to technical, display, lighting, environmental factors, as well as different names for the color of the frame, there may be some color differences between the actual product and the picture. Please refer to the actual product for accuracy. Quality, all products in our store are of superior quality compared to products in the same price range. Different prices result in varying quality, so please be sure to pay attention when placing your order.
4. Q: How do the products interact with the store and what activities are available
Our store's products have low profits but high sales volume. Each product has its own price, and the profit margin is very thin. We refuse to negotiate. If you have a large quantity of glasses, you can contact us for a suitable discount. Shop discounts are generally available for orders over 2000 yuan. We will conduct limited time wholesale activities at irregular times. Please follow our WeChat and store updates
5. Question: Are all products sufficient
Our store shows that most of the products are in stock. You can rest assured to take a picture because they are sold simultaneously online and offline, and the delivery is fast. If there are some products that are out of stock and the information is not updated in a timely manner, we will try our best to ship them according to the color you ordered. If the color you want is out of stock, we will send you the same color or exchange it for a similar style of eyeglass frame. If you mind, please contact us in advance
Due to the wide variety of styles in our store, some products may be temporarily out of stock on the factory assembly line. If buyers urgently need out of stock styles, they can contact us. We will rearrange production at a later time. Production time: Non metallic glasses require 1-2 weeks, while semi metallic and metallic glasses require 3-4 weeks.
6. Q: How is the packaging of the product? Can I apply for a label?
Generally, the packaging for single frame glasses is a transparent OPP sealed pocket, usually priced at 20 pieces per box. You will need to purchase other glasses packaging separately.
You need to provide your information for OEM printing. If you only print on the lenses, a minimum of 100 pairs of mixed batch printing will be required. There will be a plate making fee of 80 yuan for the first batch, and there will be no need to pay for subsequent printing. Plate making fees will be waived for 300 or more pairs; If laser is needed on the mirror legs, starting from 50 yuan, 1 yuan per pair. Starting from 300 yuan
7. Q: How long does it take to ship after placing the payment order
All orders will be shipped within 48 hours after payment is made. If there are many individual styles, the warehouse will take a long time to prepare and package them, and they will be shipped the next day. Generally, they can be shipped on the same day,. (Zero configuration, because it requires
If there are individual styles that are out of stock and cannot be shipped in a timely manner, we will also contact the buyer to negotiate and resolve the issue together
8. Q: What is used for product shipping and how is the fee charged
Our store defaults to sending Yunda. If you need to send other items, you can contact customer service to apply for the difference in postage. The cost varies depending on the region and weight. We have already set the weight of each product in the store's backend. After the buyer places an order, the system will automatically calculate the fee based on the buyer's address and the weight of the product. Because different provinces and companies have different charging standards, all buyers should not complain about cheaper fees in other stores.
If the buyer has purchased a large quantity of goods (usually over 10 kilograms), it is recommended to ship them by freight, which will be paid on delivery. According to the distance of the buyer's location and whether the goods need to be transshipped, the arrival time varies from 3-7 days. The direct city freight is about 15-30 yuan per box, and the transit county-level city freight is about 30-50 yuan per box. The buyer needs to pick up the goods at the freight station themselves, and the freight company will contact them by phone at that time.
9. Question: What should be noted when signing for delivery
When the buyer receives the package, please do not rush to sign on the delivery note. Check the outer packaging in front of personnel. If there is any damage, the package can be rejected. Contact the store customer service staff in a timely manner, and we will give you time. Otherwise, you will be responsible for the consequences.
10. Q: If there are quality issues with the product and it is difficult to sell, how can it be sold
Buyers are requested to carefully inspect the goods within 7 days of receiving them. If the wrong goods (color, style) are shipped or the products are missing, or if there are quality issues such as broken frames, peeling, or large scratches on the lenses that prevent sales, customers can contact customer service to apply for a return or exchange.
【 Please note: Very low profit margin, no matter what the reason is for returns or exchanges, we will not bear any fees. If you need to return the goods, please contact us within seven days. If it exceeds seven days, all items in the store will not be returned, especially those confirmed as successful transactions. 】
(Note: If you return the item directly without contacting us, we will not accept it)
11. Under what circumstances does our baby not accept returns or exchanges
1) Myopia lenses, unless it is a quality issue, we do not accept returns or exchanges. We also do not accept returns or exchanges for used anti radiation lenses. Unfortunately, used lenses cannot be resold
2) The glasses made below have no quality issues and cannot be returned, especially those that have not been sampled
3) Samples sent out will not be returned or exchanged. If the return fee is paid on delivery, we will refuse to sign for it
4) Non returnable and non exchangeable products. Minor defects such as occasional scratches and flaws that do not affect sales are not considered quality issues. All eyewear factories cannot avoid such problems, and there is no 100% perfect product
5) Customers who give ratings below four stars or have had disputes or negative reviews during shopping will be blacklisted and will not be traded, returned or exchanged, and will not receive any after-sales support.
Once verified and confirmed, payment and purchase will be considered as acceptance.