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Shuixin3632
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Warm Introduction
Guangzhou Heima Electronic Technology Is an Enterprise Facing Commercial Operators, So It Is Necessary to Formulate Relatively Strict Service Systems and Norms. On the One Hand, It Guarantees the Normal Operation of Our Business, on the Other Hand, It Also Guarantees the Quality of Customer Service. If You Are Not Satisfied with Our Terms of Service, Please Contact Us and We Will Accept Your Comments Modestly. However, before We Make Any Changes, Please Respect Our Terms of Service.
1: One-Year Warranty Is Provided for the Whole Audience. Some Products Are Guaranteed for Three Years, after-Sales Can Directly Discount Cash! (Chassis, except Mechanical Keyboard!)
2: The Warranty Time Is Calculated According to the Order Time.
3: Within 7 Days after Receipt, If You Are Not Satisfied with the Product, You Can Provide Return Service, and the Buyer Shall Bear the Freight Incurred. (Note: the Outer Packaging Is Damaged, Stained, and the Accessories Are Not Complete. No Return Service Is Provided)
4: Within 15 Days after Signing, If You Are Not Satisfied with the Product, You Can Provide Replacement Service, and the Buyer Shall Bear the Freight Incurred. (Note: the Outer Packaging Is Damaged, Stained, and the Accessories Are Not Complete. No Replacement Service Is Provided)
5: for All after-Sales Items, the Buyer Is Responsible for the Shipping Cost, [Including the Goods Received on the Same Day with Quality Problems]
6: In the Case of Cooperation, All after-Sales Items Returned by Customers Shall Be Borne by Our Company. [The Freight That Has Not Been Purchased Within Half a Year Is Borne by the Buyer]
7:5-6 Explanations: 5th Items May Not Be Understood by Customers. Why Is There Quality on the Day They Receive the Goods? Customers Also Need to Be Responsible for the Freight. Taobao Shopping Has Quality Problems, taobao Merchants Are Responsible for All Freight Charges If There Are Quality Problems Within 3 Days, and Those Who Have Quality Problems Within 7 Days Are Responsible for All Freight Charges. The Buyer Will Be Responsible for the Freight beyond This Time. However, You Are in the Situation of Long-term Cooperation with Us. We Will Be Responsible for Shipping the Goods You Sell Within One Year. For More Information, See 6th.
8: Our Company Can Only Guarantee the Products. If the Packaging Is Damaged, We Cannot Replace Them with New Ones.
9: Specially Note: All Overpaid Items Are Rejected, and the Buyer Shall Be Responsible for Other Costs and Other Losses Incurred.
The following Conditions Are Not Covered by the Warranty:
1: Products beyond the Quality Guarantee Period
2: The Product Is Not Provided by US
3: Products That Have Been Removed from the Website and Are No Longer Sold
4: The Product Does Not Have Quality Problems
5: Due to the Damage of the Logistics Company during Transportation, but the Customer Did Not Obtain Evidence in Time and Feedback, and Signed Normally
6: Products Have Been Subjected to: Abnormal Use, Storage under Abnormal Conditions, Exposure to Humid Environment, Exposure to Excessive Or Low Temperature, Unauthorized Repair, Misuse, Negligence, Abuse
Accidents, Modifications, Incorrect Installation, Force Majeure, Food Or Liquid Splashes, Normal Wear and Tear of Products, Etc.
Please Contact Our Customer Service Staff in Advance to Confirm the Return Address, Return Method, Return Contact, and Other Matters.
Logistics Introduction We Can Choose from a Variety of Logistics Methods. from the Aspect of Economy and Benefits, We Recommend You to Use Leased Line Automobile Transportation:
Features of Leased Line Logistics:
Applicable to Large Items and Large Customers. The Differences between Express Delivery and Logistics Are as Follows: Time Limit, Price, Volume, Weight, Etc. Generally, Express Delivery Is Fast, with High Time Limit, Small Volume and Light Weight. Logistics Takes a Relatively Long Time to Transport. Logistics Is Generally Used to Transport Large Quantities between Cities without Door-to-Door Delivery. Customers Are Required to Pick up the Goods at the Place Designated by the Freight Company.
Arrival Time of Leased Line Logistics:
The Arrival Time of Major Cities Is about 5-8 Days. the Arrival Time of Northeast China, Xinjiang/Tibet Or Other Remote Areas May Be about 8-16 Days. A Transit City and Counties. The Arrival Time Will Also Exceed 10 Days. It May Take More than 20 Days to Transfer to the County for Two Or Three Times. If You Need Products Urgently, Please Choose Express Delivery. In Case You Miss Your Precious Time.
Special Line Logistics Transportation Cost:
Starting Price of Major Neighboring Cities: 10-20 Yuan Per Box. In Northeast China, Xinjiang/Tibet Or Other Remote Areas, It Starts at 30 Yuan Per Box. Transit Cities and Counties Start 30 Yuan a Box. Large Box Fees Are Calculated Separately.
Special Note:
The above Transportation Price Is the Quotation of Leased Line Freight. If the Customer Takes Other Logistics Freight, the Freight Is Different. (for Example, Freight Companies Such as Debang/Xinbang/Jiaji Charge Higher than Leased Lines)
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