Dear customers product has two kinds of pack, but they're all the same product, just slightly different in appearance. Please refer to the actual products received.
Reminding InformationPack Protective Pack To ensure that the product is in the best condition when you receive it, We will choose the best pack method (Boxes or Waterproof bubble bag) according to different products. Shipping Fast Delivery Please kindly know that we will try our best to choose the fas shipping method for you, and you can check the shipping information of your parcel at www.17track.net Sometimes your parcle will be delayed by force majeure or your local customs, but it will arrive eventually, so please do not worry. If you have any porblem with shipping, please at first, we will try our best to solve your problem. Work Time From Monday to Saturday Beijing time : 9:00-18:00 Pacific time : 18:00-3:00 Mosscow time : 4:00-13:00 London time : 1:00-10:00 Any question about our product or shipping, please fell free to . You can leave messages beyond the working time, we will reply with 24 hours. Follow Us Follow our store to get more information of new product and discount You can find the Follow button on the front page of our store, and it is under the search box, Click it and you will follow our store, we will show you the la interesting products and preferential information. Feedback 5 Star Feedback We looking forward to provide you with the best shopping experience on ! If you are unsatisfied with any aspect of our products or service, please first and we will try our best to solve your problem. If you are satisfied with our product and service, please give us 5 Stars and leave positive feedback on our products and service. It only takes a moment, but it’s a great way to help others make purchases like yours! Thanks for your reading. Best regards, Biscuit's Toyland Store Shipping and Pack All it will be double checked and well packed before sending.It will be dispatched within 2 business days after buyers pay for the order. It usually takes about 14 to 18 working days for delivering the package to the destination(for remote areas,it may take a little longer). Special Announcement:Please fill in the correct and detailed consignee, address and phone number in the order. For fast and correct delivery.If you do not receive order within 30 working days,please feel free to contact Customer Service before leaving Negative and Neutral Feedback, we will do our best to help you resolve the problem.TaxNo, you will only pay what is quoted as total cost at checkout, no more. You are not expected to pay any additional duties or taxes. If you are asked by Customs or our logistic partner to pay duties, please contact our Customer Service .ReturnIf the product is not on good condition, You can return product within 14 working days, please contact customer service center before returning.FeedbackYour satisfaction is our first priorityIf you receive the order and it is in good condition,we would be grateful if you would leave us 5 star Positive Feedback for the transaction.