【 Shipping and 】
Delivery time: Generally, if an order is placed and payment is made at 4:00 pm on the same day, try to arrange for shipment on the same day. If payment is made after 16:00, it will be arranged to be sent out the next day. Note: (In case of special circumstances, the delivery time shall be coordinated by both parties)
Method: Our company offers regular services such as Zhongtong, Shentong, Yunda, etc. The shipping fee is 6-8 yuan within the province and 8-12 yuan outside the province. You can also choose between express delivery and EMS. Please confirm the specific shipping cost with customer service.
Customer service online hours: Monday to Saturday: 9:00-20:00, not working on statutory holidays
[Inspection]
Customers are requested to inspect the goods before leaving the site. If you find any uneven quantities or damaged products, please contact us promptly and we will assist customers with relevant after-sales matters. If the staff leaves the scene and the customer fails to inspect the goods, the consequences shall be borne by the customer.
[Out of stock]
Due to the continuous increase in styles of products in the store or certain styles being particularly popular, it is difficult for warehouse distribution personnel to update the situation in a timely manner every day, which may lead to shortages of individual styles
If there is a shortage of stock among you, our customer service staff will contact you in time and make arrangements after you make a decision·
Product Return and Exchange
If there are any quality issues with the product, please contact us promptly within 24 hours of receiving the goods. Although we conduct manual inspections (such as distribution, packaging, and QC) on every shipment, it is difficult to check. It is inevitable that some styles may have quality issues, so those with quality problems can contact us first to explain. After several restocking attempts, the problematic products accumulated will be sent to us for replacement in one go (There is no need to rush to replace a product even if it has a small problem, as the resulting shipping cost is a huge waste and wastes both parties' time and energy.)
Our company is responsible for the return freight. The buyer pays the freight first, and we will return the freight in time by Alipay transfer after receiving the goods. For cash on delivery items, our company rejects them