Frequently Asked Questions Online Answers
Question: Can it be cheap?
Answer: Our store guarantees that you get what you pay for, and you get what you pay for when you sell at a low profit. We fully agree with this viewpoint and have already lowered it to. In order not to waste everyone's time, please do not negotiate prices, as they are all manufacturers. thank you
Question: Is the product in stock?
Answer: It is recommended that you first inquire because some quantities have not been updated in a timely manner. In case the warehouse encounters a shortage of goods, we will contact the customer by phone at a certain time. Please keep your phone open or go online on Wangwang. 99% of the products are in stock.
Question: When will the shipment be made after payment?
Answer: All products listed will be shipped within 48 hours after payment, and we will try our best to control them to be shipped before 5 pm on the same day. After 5 o'clock, it will be sent out the next day.
Question: Is the color of the product accurate? Is there a significant color difference?
Answer: Due to lighting reasons, color differences cannot be avoided for each monitor during online shopping. We have tried our best to capture images that are closest to the actual product. Please understand that all images are taken 100% of the actual product
Question: What is the detailed information of the baby?
Answer: Each corresponding item has a detailed description, with color, size, etc. noted. If you do not have detailed information, you can consult first. Before purchasing, please enjoy your right to know and take a good look. As there is no color selection, you can make sure to note it clearly when taking the picture.
Question: What to send?
Answer: 1. Our company: Zhongtong, Huitong, and EMS Economy
1. Zhejiang, Jiangsu, Shanghai: 6 (first weight)+1 (continued weight);
2. Anhui, Fujian, Beijing, Guangdong, Shandong, Jiangxi, Tianjin: 8 (first weight)+6.5 (continued weight)
3. Henan, Hebei, Hunan, Hubei, Shanxi, Shaanxi: 10 (first weight)+8 (continued weight)
4. Hainan, Chongqing, Sichuan, Yunnan, Guizhou, Liaoning, Heilongjiang, Jilin, Guangxi 12 (first weight)+10 (continued weight)
5. Qinghai, Inner Mongolia, Gansu, Ningxia: 18 (first weight)+15 (continued weight)
6. Xizang, Xinjiang: 20 (first weight)+18 (continued weight)
2、 EMS for remote areas in mainland China: The first weight is 25 yuan and the subsequent weight is 15 yuan based on 500 grams for the same weight nationwide
3、 The shipping fees for Taiwan and Hong Kong are the same for COD and COD. (Recommended option for cash on delivery)
1. Hong Kong and Macau: 30+12
2. Taiwan: 35+26
Sign in notice: When you receive the package, please do not rush to sign on the delivery note. Please be sure to open it in front of personnel for on-site inspection. If the item is damaged or the quantity is missing, please refuse to accept it and contact our store on the spot (contact number on the note). Once signed, it means that you acknowledge the quantity, content, and integrity of the goods. The shopkeeper will not be able to claim compensation from the company on behalf of the buyers. We apologize that our store will no longer be responsible for any losses caused by discrepancies, missing or damaged goods. If you have any problems after receiving the goods, please contact our shopkeeper in a timely manner to work with the buyers to solve the problem. Make the buyer 100% satisfied and return to the end. Wishing the buyer a pleasant shopping experience in our store
Question: I have already purchased multiple items, how can I notify if there is a need to change the shipping fee?
Answer: We strongly recommend that you use your shopping cart to purchase separately without any modifications. If you have already taken separate photos, you can contact Wangwang to help you modify the shipping fee. one
Multiple items in one place will be charged once for shipping