New stainless steel to commemorate loved ones, pet ashes, urn that can be opened, diamond bracelet

Bracelet color: gold/silver/rose gold, etc. (color available)
Material Science; stainless steel
How did you process your return? If any quality issues are found, who will bear the shipping cost?
Answer: After the goods are shipped, if the return is due to personal reasons (such as not liking the style, not imagining the quality, significant color difference, etc.), the buyer will need to bear the round-trip cost themselves. If it is indeed returned due to quality issues, please take clear photos and send them to us within 24 hours of receiving the goods. We will weigh whether to destroy the products on the spot or return them based on the number of products with quality issues (note: if you cannot accept on-site destruction and take photos after destruction, we cannot arrange a refund for you or bear the return shipping cost). If it exceeds 24 hours, we will not accept after-sales service for quality issues. If it is indeed necessary to return due to quality issues, we will bear the return shipping cost. The return shipping fee standard is calculated according to our shipping fee template standard. We do not accept customers saying how much the shipping fee needs (as we cannot verify the fee on your end, we can only calculate it uniformly according to our shipping fee template standard). Please be cautious if you mind the above content
How much money can I get for free shipping on your website?
Answer: According to company regulations, anyone who purchases goods on our website with a total amount of over 1000 yuan can enjoy free shipping (excluding remote areas, Hong Kong, Macao, Taiwan, and overseas)
3. I have bought a lot of goods on your website, can I enjoy discounts or not?
Answer: Our company's website backend has an automatic membership upgrade policy. As long as your accumulated historical amount meets the membership upgrade requirements, the system will automatically give you a discount
When can I ship the goods I picked up on your website? When can we expect to receive the goods?
Answer: Under normal circumstances, payments made before 3pm can be shipped on the same day (due to some color shortages, it may take the second and third day to ship). On the day of the event, shipments usually start on the second or third day.
Are all the pictures on your website the same? Will there be a significant color difference when I receive the goods?
Answer: About 80% of the products on our website are the same, and about 20% of the styles are universal images on the internet. We try our best to restore the true color of the product when taking photos, but due to photography techniques, lighting, displays, and other reasons, some color differences may occur. The pictures are for reference only, please refer to the actual product for details. Please be cautious when taking photos
6. After we receive the goods, can we return them if we can't sell them all?
Answer: We offer a 7-day no reason return or exchange policy. As long as your goods are received and not unpacked for use or placed at the booth, it will not affect the second sale. Within 7 days of receiving the goods, you can bear the round-trip fee to return them. If it exceeds 7 days, we cannot arrange a return or exchange for you.
Shipping process
After the customer places an order, our company has the corresponding customer service print the product list and hand it over to the warehouse administrator. The warehouse administrator checks the list and picks up the goods from the warehouse, then hands it over to the packager for inspection. Finally, the shipper sends it to the company and checks it together with the customer. After the customer signs and confirms the list, the package is handed over to the company for scanning and shipping, and the shipper brings back the list for inspection
Retain for the account manager
Special note: As a website, we have fast single item shipments and physical synchronization, making it difficult to update in a timely manner. If there are less than 4 items out of stock, we will ship them directly without further notice; If there is a large shortage, we will communicate with customers over the phone and hope that they understand.
Delivery Time
Delivery will be made within 48 hours after the customer places the order. In case of holidays, the delivery time will be postponed. The actual delivery time will vary depending on the city where the goods are declared to be shipped. Generally, the goods can be received within 3 to 7 days after they are actually shipped (some remote counties often need to go through many intermediate stations to arrive, which may take 5 to 7 days). We cannot guarantee that the product will definitely arrive in the buyer's hands within a few days after shipment because we cannot control the efficiency of the carrier company (or post office), nor can we understand the quality and attitude of the delivery personnel in your area. We hope that the buyer will not blame our company for our mistakes and please understand our limitations and helplessness in this issue