Buyers must see:
1. What are the online working hours for customer service?
Monday to Sunday, excluding holidays
8:00 AM to 11:00 PM
2. Delivery time?
Complete the shipment within 1 to 3 days (72 hours) after payment, and the warehouse will arrange the shipment according to the payment order. Please try not to rush and do not accept urgent items
3. What to send?
All items that can be delivered through Shentong will be sent through Shentong. For items that cannot be delivered through Shentong, please indicate the delivery time for Shentong. Generally, it takes the next day to arrive in Jiangsu, Zhejiang, and Shanghai, and 3 to 5 days to arrive in other provinces. For urgent items, please indicate that it takes two days or two days to arrive. If you need to send other items, please contact customer service or directly indicate when placing an order.
Can we mix batches?
Two pairs of one model
A minimum of 10 pairs are required for a series. Different models of the same series can be mixed in batches. If one model is paired, some models that are not available can be directly replaced with new models without further notice. Please note any special requirements
5. How to place an order?
You can place an order directly on our Alibaba store, leave a note of your requirements, or contact us on Wangwang.
Where have I arrived?
For the convenience of our customers to check and track, our warehouse will fill in the shipping order number and time in the background. You can check the information in your purchased items
7. Can I exchange it?
We inspect samples or small quantities, but if there are quality issues with the products we sell and they cannot be returned, they can be exchanged. If there are quality issues, we will bear the responsibility and can exchange them with you within one year. In fact, all of our products undergo strict quality inspection and generally do not have any quality problems. Please rest assured when choosing
8. Can we provide samples?
Sure, if you spend over 500 yuan on the same series of products within 15 days, you will receive a sample fee refund
9. Is that okay?
No, the required postage will be borne by the buyer.
10. Can I apply for a label?
You need to provide your information for OEM printing. If you only print on the lenses, a minimum of 300 pairs of mixed batch printing will be required. There will be a plate making fee of 50 yuan for the first batch, and there will be no need to pay for subsequent printing. Plate making fees will be waived for 500 or more pairs; If laser or printing is required on the mirror legs, a minimum of 300 pairs of each model will be charged an additional 1 yuan.
11. Can I customize colors?
Sure, with over 300 pairs per color, please let us know the color you need and we will produce according to your requirements.