Shopping instructions
[Color/Size/Weight]:
1. All of our products are photographed from real objects, ensuring that the images are consistent with the actual objects. However, subjective deviations may be caused by lighting or color differences on the monitor.
2. All products are measured manually, and the measurement standards may vary slightly due to the different shapes of the products.
3. All products are weighed by weight, ensuring that the product weight is consistent with the actual weight. Our company does not accept returns or exchanges caused by the above situation.
【 Product Qualification Rate 】:
Product quality is the cornerstone of enterprise survival. In order to reflect the natural flavor of the top layer cowhide, we did not make any special adjustments to the leather surface of this leather, so surface scratches have become one of the characteristics of this leather. It is also possible for minor scratches to occur during the production and transportation process.
In addition, each cowhide is a mark that records the life of this animal, and each book may have slightly different colors. In long-term use, there may be subtle changes in color depending on storage and usage. Please understand that this is also a characteristic of this product. I hope you can feel happy because you have a notebook that belongs only to you in this world
But even the best quality cannot guarantee a 100% pass rate. If you receive a product with a defect rate higher than 3%, you can contact our after-sales service for negotiation to ensure the protection of both parties' interests. At the same time, we solemnly promise that in order to protect consumer rights, if you receive products with a defect rate higher than 3% and cannot accept such leather designs, and confirm that the products do not affect secondary sales, we will return them for 7 days without reason. Note that for some perfectionists who purchase for personal use, we cannot provide standard after-sales service. Please understand
[After sales instructions]:
If there are no quality issues with the product, we generally do not accept returns or exchanges. However, due to special factors, please negotiate with our after-sales customer service. With the consent of our staff, returns can be made without affecting secondary sales, and the postage will be borne by ourselves. If you receive any products with quality issues, please contact us within two working days after receiving the goods.
[Receipt]:
When receiving the package, whether in person or on behalf of others, please make sure to open it in front of you for inspection (to ensure that the item is intact and the quantity is correct) before signing for it. If you find any broken or missing items, water ingress in the packaging, etc. (problems), please refuse to sign for it. If you find any problems after signing for it, the company will not accept it and you can only bear it yourself. Please be aware of this
[and Freight Standards]:
Kind reminder: It is recommended to place an order for an amount of 800 yuan or more, or if the cost exceeds the cost. Attention: By default, if you need to use transportation in our store, please contact our customer service. After deducting the fee, you can ship the goods with the shipping fee paid on delivery. Shipping requires self pickup of the goods. There is no standard for shipping fees, it depends on the distance of the journey. Some areas that cannot be directly reached require transshipment, so shipping fees will increase. If the goods are not picked up within three days of arrival, the company will charge a certain storage fee based on the number of days, so please make sure to pick up the goods in a timely manner after they arrive. The shipping fee is based on the actual payment made when picking up the goods, and our information provided is for reference only. No other responsibility shall be assumed.
[And shipping cost]:
Our company defaults to Debang. If you need other companies, please leave a message or contact customer service when shopping
Urgent express delivery. Except for links with mixed sizes, the shipping cost for single size links is automatically calculated by the system based on the actual weight and quantity of your product. Please rest assured to purchase. Please verify the actual shipping cost with customer service after placing the link for the mixed size item before making the payment
Please read the above rules carefully. If you have any questions, please contact our customer service. But if you make payment to purchase our goods, it means that you have accepted the above rules. If there is a trade dispute in the future, the above can be used as evidence for resolving the dispute.