product
Due to periodic product upgrades in the factory, the products/accessories/packaging may not be completely consistent with the detailed description depending on the batch. Please refer to the actual product received. Customers who mind, please consult online customer service in advance before making a purchase.
chromatic aberration
For the sake of authenticity, our store's products take photos directly, achieving a WYSIWYG level for buyers. However, due to the different image display technologies of different brands of monitors, there may be color differences with the actual product. For customers with high color requirements, please consult our online customer service.
deliver goods
Our store promises to ship on the same day that payment is made before 17:00 from Monday to Saturday under normal circumstances, and on the second day after 17:00 and Sunday.
The delivery time is normal within 1 day in Guangdong Province, about 3 days in Jiangsu, Zhejiang, and Shanghai, and 3 to 6 days in other areas, depending on the situation in some remote cities. Speed is an uncontrollable factor, and our customer service will try their best to cooperate with you to urge and follow up on orders. We apologize for any delay.
Inspection of goods
When signing for delivery, please inspect the goods first. For items that are not allowed to be inspected, you can sign and keep the documents. After inspecting the goods, you can give the documents to the staff. If any problems are found with the product during the inspection process, please refuse to accept it. Our store will communicate with the company. Inspection is mainly to avoid customer losses caused by reasons. Our store will not accept any claims that were made afterwards due to reasons.
After sales
For the corresponding seven day no reason return items in our store, please note that the premise is to keep the product packaging intact and accessories complete, and the product surface free of scratches, which does not affect secondary sales. Otherwise, returns and exchanges will not be accepted.
*For returns and exchanges caused by personal preferences of the buyer (color, size, suitability, etc.) rather than product quality issues, the buyer shall bear the round-trip shipping cost;
*For returns or exchanges caused by product quality issues, we will bear the round-trip shipping cost (please advance the return shipping cost, and we will refund it after the goods arrive).