1. I want to know what the shipping cost is?
Answer: Freight is the actual cost incurred based on the shipping method chosen by the customer. Generally, freight is shipped based on the actual condition of the goods
We will calculate the shipping cost based on weight and transportation distance. If the customer has special shipping requirements, we will try our best to meet them. Please rest assured that the company will not overcharge customers for shipping fees. In case of overcharge, it will be refunded to you.
2. I want to order some sunglasses products. Do you have a watch? Can you send it to me?
Answer: All of them are available on the website. You can check them according to your actual needs or consult our customer service,
4. Do you have all the pictures on your website?
Answer: Except for the district, there are basically all of them, because some of our customers occasionally experience temporary shortage of certain products. In case of stock shortage, customer service will promptly notify you to exchange the item. If the customer does not agree to the exchange, the company will promptly refund the excess payment to you.
5. Are all your prices on the website?
Answer: Yes, the price on the website is the price. You can apply to become our member, and members can enjoy membership based on the accumulated amount and number of orders placed.
6. How do you sell your sunglasses? Are you shooting directly online?
Answer: You can take photos online or contact our customer service to place an order.
7. I have already placed the order. When can we ship it?
Answer: Orders placed and paid before 4:00 pm on the same day can be shipped normally (except for shipping).
8. How do I fill in the shipping fee item next time?
Answer: Generally, the shipping fee is automatically generated based on the weight of your product and the shipping location. In case of special circumstances where the shipping fee has not been generated, you can freely fill in a number (such as 5). After you place the order, customer service will modify the order amount based on the actual weight of the goods you ordered and the required shipping method. Once the amount is adjusted, you can make the payment.