Buyers must see:
Inspection and Receipt - After the buyer receives the goods, please inspect them first and then sign for them. If the goods are damaged, please refuse to return them to the company in person. When inspecting the goods, please personally open the package, check the quality, and count the quantity. If there are any discrepancies, please contact the seller by phone in front of them.
Sign first and then inspect the goods. If there are any issues, you can reject them (very important). Please refer to the following process:
1. Please sign normally when receiving the goods. Because if there is no signature, the package does not belong to you, and the staff dare not let you open the package, otherwise they cannot explain it when you go back.
2. After signing, the order is in your hands, which is a crucial step. After signing, be sure not to tear off the document. Please open the package and inspect it immediately
. If the document has already been torn off, you can sign and hold it in your hand, or in an area where it cannot be reached, and then ask him to hand over the item to you for inspection. (You have signed as required, and he has no reason not to give you the package.)
3. If there are no problems after reading it, give the order to everyone, and everyone will be relieved. The transaction is successful
4. If any problems are found after inspection, please immediately stroke off your signature with a pen and notify us by phone. Then seal the package and ask the staff to refuse.
5. If the employee requests proof that the package was not opened by him, please help the employee. After all, they are also responsible for delivering goods, so even if there are problems with the items during transportation, don't be a burden to them.
6. Please be aware of potential issues during transportation: a complete outer packaging does not mean that the goods inside are complete, does not mean that the goods inside have not been damaged due to stepping or squeezing, does not mean that the outer packaging is the original packaging when we shipped the goods, does not mean that it has not been unpacked and repackaged. So it is necessary to conduct a face-to-face inspection and clarify responsibilities. According to the law, after the recipient signs for it, the corresponding responsibility will be transferred to the recipient. If any problems occur after the personnel leave, the company has the right not to be responsible for any complaints or compensation claims. Therefore, in order to protect your legitimate rights and interests, please sign for it in person and retain evidence, so as to clarify responsibility and facilitate resolution.
case
Employee: Hello, there is your package that needs to be signed for by you.
Customer: Okay, I'll take a look at the goods first.
Employee: You must sign first before you can open it for inspection.
Customer: Who stipulated this?
Employee: This is a regulation of our company. If you don't sign, I will take it back and you will reject it.
Customer: Watching the staff leave: Alright, I'll sign.
After signing, the customer holds the order and does not release it. At this time, the order must not be given to personnel
Employee: Please sign the document and give it to me. We need to keep it on file.
Customer: I need to unpack and inspect the goods before I can give them to you. This is my family policy. Either you say I refuse the visa.
Employee: Silent, can only patiently wait for the customer to inspect the goods